Maintenance
how we can help your website
Overview
We offer three different maintenance plans to make sure your website is protected, optimised, backed up and cared for.
Just a few features and benefits of having our maintenance plan
Once your website is live, it’s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings, it’s also important to keep it updated to make sure the site is running quickly and efficiently.
Website Updates
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. We take care of weekly / monthly updates for you.
Website Backups
Backing up your website consistently is critical for many reasons, but most importantly if the site should need to be restored we offer external backups and restore points for all clients on our plans.
Priority Support
You as a client get priority support. We’ll set up exclusive contact details for you to contact us whenever you need an update, addition or when you have any questions. We’ll do our best to get back with you within 24hrs on business days.
Website Content Health Check
Each week we will run an automated check across your site looking for broken links, missing images, slow loading pages and other common technical SEO related issues. We’ll advise you on any issues so you can fix them.
Monitoring & Security
We use software to monitor your site’s traffic and activity, protect against potential hacks or breaches and keep an eye on up time to ensure your site is up and running fine.
Optional monthly reports
Should you wish to receive it, our monthly reports let you see the status of your site and how it is being looked after. These include core updates, security updates and issues prevented.
Keep things running smoothly
WordPress Maintenance plans
Through our website maintenance / security care plans, we take on the stress from the complexities of maintaining a site so you can focus on your business.
Ideal for small or low complexity sites
Monthly website + plugin updates
Weekly website backups (off-site)
Advanced Security
Uptime monitoring (30min)
Weekly content health checks by email
Standard support (Non-critical within 48hrs)
Monthly website + plugin updates
Daily website backups (off-site)
Advanced Security
Uptime monitoring (10min)
Weekly content health checks by email
Monthly content results review
Priority support (Non-critical within 24hrs)
Up to 1hr general support time (Additional charged at £40 hr)
Weekly website + plugin updates
Daily website backups (off-site)
Advanced Security
Uptime monitoring (10min)
Weekly content health checks by email
Weekly content results review + video
Priority support (Non-critical within 24hrs)
Up to 3 hours general support & content time